We aim to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your gemstones, we offer the following returns policy:

1. Full Refund Eligibility:
   • Notify us of your intent to return within 7 days of delivery to qualify for a full refund.
   • Notifications received after this period will not be eligible for refunds.
2. Return Process:
   • Refunds will only be processed once the returned item(s) have been received and inspected by our team.
   • The item(s) must be in their original condition, as delivered, to qualify for a refund.
3. Return Shipping Costs:
   • The return postage or courier costs are the responsibility of the client.
   • We recommend using a reliable and trackable shipping method for your return to ensure safe delivery.

Should you have any questions or require assistance with a return, please contact us directly.